Whether you work in the healthcare industry, social services, or in human resources, investing in a secure and confidential solution for electronically exchanging patient health data could be a huge key to your success. The Direct Secure Messaging (DSM) service you choose can have a tremendous impact on your business. In this blog, we’ll discuss what you should look for in a DSM provider, and what you can expect as an Inpriva customer.

At Inpriva, we take great pride in providing our clients with one of the most confidential and secure messaging platforms available. Our Direct-Project-Compliant hDirectMail Plans are not only perfect for healthcare providers, but they are also the ideal tool for collaboration across social services, judicial systems, population health monitoring, and much more. Whenever private and confidential communication is required, Inpriva has got you covered. If you’re interested in learning more about our plans and pricing, visit our website or contact us today.

Features To Look For In A Direct Secure Messaging Service

In today’s modern age, secure electronic exchange an essential component to any medical practice, and with the right tools in place your practice can become more efficient and communicate seamlessly with patients. There are many factors to consider when choosing a Direct Secure Messaging service.

The Cost of HIPAA-Compliant DirectSecure Messaging

HIPAA stands for the Health Insurance Portability and Accountability Act of 1996. This legislation provides data privacy and security provisions for safeguarding medical information. The law has become very serious in recent years due to the proliferation of health data breaches that have been caused by cyber hackers and ransomware attacks on health insurance providers.

When it comes to choosing a HIPAA-compliant secure messaging service for your facility, cost may be one of your biggest concerns. Free email services like Gmail and Yahoo make most of their money from advertising. How does this work? Advertisers pay these email services to run ads that are specifically targeted to you.

With Inpriva hDirectMail’s small annual subscription fee you’re not only getting a HIPAA-compliant and 100% ad-free secure messaging service, you’re gaining access to a nationwide trusted network with over 1.5 million Direct addresses and tens of millions of Direct transactions per year. Inpriva offers three tiers of our hDirectMail Plans to suit your needs and budget. Let’s take a look at our hDirect Plans below!

The Basic hDirectMail Plan

Our basic hDirectMail Plan is perfect for small organizations and practices. For just $99 a year, you can have up to three hDirect Mailboxes and up to 1,200 shared messages. In addition to being connected to the DirectTrust Accredited Network, you will receive three dedicated usernames and one Direct domain of your choice.

The Standard hDirectMail Plan

The standard hDirectMail Plan allows you to create up to 10 hDirect mailboxes and up to 10,000 shared messages. You will also receive a direct domain certificate and an optional DBCA Governmental Domain Certificate.

The Premium hDirectMail Plan

The premium hDirectMail Plan connects you to the DirectTrust Accredited Network and allows you up to 50 hDirect mailboxes. With this plan, you can share up to 25,000 messages!

Encryption Considerations

While most private and secure email providers will encrypt your connection with a secure socket layer (SSL) or transport layer security (TLS), not all of them will encrypt the messages on the server themselves. When an email service encrypts the messages on the server, it protects against two parties: the people who run the server and anyone who attempts to steal the server.


Many medical practitioners turn to EHRs because of their convenient e-prescribing options. At Inpriva, our hDirectMail Plans connect to the DirectTrust Accredited network of hundreds of thousands of verified email addresses.

As you can see, there are many things to keep in mind when it comes to choosing a private and secure email service. If you’re interested in learning more about Inpriva and our hDirectMail Plans, contact us today!